Privacy Policy

Last updated: May 7, 2026

1. Who We Are

Instolux ("we," "our," or "us") is a digital products and services business operating at instolux.com. For privacy-related questions, contact us at Charlieworks2026@gmail.com.

2. Information We Collect

We collect the following types of information:

• Purchase information: Name, email address, and payment details when you buy a product. Payment data is processed securely by Stripe — we never store your card number.
• Contact form data: Name, email, and message when you reach out to us.
• Usage data: Pages visited, time on site, browser type, and general location (country/city) via Google Analytics. This data is anonymized.
• Cookies: Small files stored in your browser to remember preferences and measure site performance.

3. How We Use Your Information

• To deliver your purchased digital products via email
• To respond to your support and contact requests
• To send order confirmations and important account updates
• To improve our website and product offerings using analytics data
• To comply with legal obligations

4. Third-Party Services

We use these trusted third-party services to operate our business:

• Stripe — Payment processing. Stripe Privacy Policy
• Resend — Email delivery. Resend Privacy Policy
• Google Analytics — Website analytics. Google Privacy Policy
• Cloudflare — DNS, security and performance. Cloudflare Privacy Policy

5. Data Retention

We retain your purchase email and order information for up to 7 years for tax and legal compliance. Contact form submissions are retained for up to 2 years. Analytics data is retained per Google Analytics default settings (14 months).

6. Your Rights

You have the right to:

• Request a copy of the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where legally permitted)
• Opt out of marketing emails at any time
• Opt out of Google Analytics tracking by using the Google Analytics opt-out browser add-on

To exercise any of these rights, email us at Charlieworks2026@gmail.com.

7. Cookies

We use cookies for analytics (Google Analytics) and to remember your preferences. You can disable cookies in your browser settings at any time. Our site will still function without them.

8. Security

We use industry-standard security measures including HTTPS encryption, Cloudflare protection, and secure payment processing through Stripe. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our site after changes constitutes acceptance of the updated policy.

11. Contact Us

Questions about this Privacy Policy? Reach us at:

• Email: Charlieworks2026@gmail.com
• Phone: (407) 569-8176
• Website: instolux.com/contact